Financial Aid Administrator - University of North Texas System

Title: Financial Aid Administrator

Employee Classification: Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: $43,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT’s enrollment success.

Position Overview

Financial Aid Scholarships (FAS) at the University of North Texas is seeking to hire a Financial Aid Administrator to join our Scholarship Team. This position will assist with the administration of various scholarship programs to ensure the accurate, timely, and compliant awarding of aid. This employee will serve as a primary contact for campus partners regarding UNT scholarship administration. The ideal candidate will be highly organized, work well within a team as well as independently, and be able to manage multiple projects at once.

Minimum Qualifications

Bachelor's in related field, 3 years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office.
• In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate.
• Ability to problem solve, multitask and organize in a fast-paced collaborative environment.
• Ability to effectively communicate.
• Develops and maintains effective working relationships.

Preferred Qualifications

• Three years experience working within a financial aid office.
• Knowledge of federal and state rules and regulations regarding the administration of financial aid. Integrity, honesty, and responsibility with a desire to contribute to a team.
• Experience working with all levels of management.
• Excellent customer service skills.
• Strong written and oral communication skills.
• Proven ability working under pressure with minimal supervision.
• Excellent problem-solving skills.
• Strong attention to detail.
• Strong presentation skills.
• Strong organizational skills and ability to simultaneously execute multiple projects.
• Strong critical thinking skills.
• Excel and data analysis experience.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties:

• Assist with officewide tasks such as aid adjustments and customer service inquiries during peak times. 
• Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations.
• Provide customer service and guidance to students, families, and campus partners regarding scholarship opportunities, eligibility, and related processes. Serve as point-of-contact for in-depth scholarship questions.
• Responsible for reviewing and completing quality controls related to scholarship and financial aid administration.
• Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor federal, state, NCAA, and institutional aid administration updates for impact to processing and/or customer service provided. Provide feedback and recommendations to supervisor regarding scholarship and related policies and procedures to help develop and maintain best business practices.
• Assist in documentation of scholarship policy and procedures to include step-by-step training guides. Provide training related to scholarship processes for coworkers and colleagues.
• Participate in outreach initiatives that promote awareness of scholarships and other forms of financial assistance. Assist with creation of presentations. Conduct presentations as assigned.

Work Schedule:

Monday through Friday, 8:00AM - 5:00PM, with occasional nights/weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.