Financial Aid Counselor - University of North Texas System

Title: Financial Aid Counselor

Employee Classification: Financial Aid Counselor

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: $40,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT’s enrollment success.

Position Overview

Financial Aid & Scholarships (FAS) at the University of North Texas is seeking to hire a Financial Aid Counselor to join our Scholarship Team. This position will provide customer service and counseling to students and families regarding scholarship opportunities, eligibility, and the application process. This position will provide customer service support and guidance to campus partners regarding the administration of UNT scholarships and assist with the processing of scholarships to include awarding, financial aid adjustments, and review and completion of quality controls.

Minimum Qualifications

Associate's Degree and two years' of office administration experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office.
• Ability to problem-solve, multi-task and organize in a fast-paced collaborative environment.
• Ability to effectively communicate.

Preferred Qualifications

• Financial aid experience
• Excellent customer service skills
• Strong ability to communicate effectively
• Strong attention to detail and analytical skills
• Work well on a team as well as independently

Required License/Registration/Certifications

Job Duties:

• Provide customer service and guidance to students, families, and campus partners regarding scholarship opportunities, eligibility, and related processes.
• Assist with review and completion of scholarship quality controls and related outreach to students.
• Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Complete trainings as assigned.
• Provide customer service support and guidance to campus partners regarding the administration of UNT scholarships.
• Assist with processing of scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations.
• Participate in outreach initiatives that promote awareness of scholarships and other forms of financial assistance.
• Assist with officewide tasks such as aid adjustments and general financial aid scholarship customer service inquiries and tasks during peak times.

Work Schedule:

Monday through Friday, 8-5pm, with occasional nights/weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.