Financial Aid Officer - Arizona College of Nursing

Arizona College of Nursing is a rapidly growing, nursing school that transforms people’s lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor’s in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor’s prepared nurses are needed.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

Passion: We love helping others succeed.
Excellence: We strive to be the best.
Adaptability:We learn, in part by trying new ideas.
Accountability:We own our results.
Integrity: We do the right thing.

Reporting to the National Director, Financial Aid, the main responsibility of this role is assisting Eduvision, Inc. dba Arizona College of Nursing (“College”) students in all aspects of the Financial Aid (“FA”) process and to ensure continuing students receive the best funding available to them and that all funding is processing accurately and timely.

• Provide excellent customer service to students, internal customers, and external customers.
• Determine students’ eligibility for Title IV funding, institutional loans, agency assistance, scholarships, and Federal Work Study.
• Engage with each student to understand their individual situation and ensure that each student’s funding is appropriate and properly packed.
• Ensure all required documentation is on file and that files are complete before submitting them to quality assurance.
• Resolve financial aid exceptions within five (5) business days.
• Respond to all student inquiries within 48 hours.
• Support students as needed throughout the financial aid process.
• Partner with other departments to ensure students receive support needed beyond Financial Aid.
• Assist the student in understanding the impact of leaves of absences and other schedule changes on their Financial Aid.
• Collaborate with the Bursars office and National Director of Financial aid on past due accounts or students with incomplete aid to determine when students can continue or must be held from class.
• Meet weekly productivity goals.

Other duties as assigned.

• Bachelor’s degree in related field or equivalent work experience preferred.
• Minimum of three years’ financial aid experience or equivalent skills and experience required.
• A professional demeanor and a customer service mindset.
• A high degree of professionalism and discretion when dealing with confidential information.
• Exceptional ability to organize, prioritize, and multi-task in an extremely dynamic environment.
• Excellent verbal and written communication skills.
• Proficient computer skills to include knowledge of MS Office (Word, Excel, Outlook, and SharePoint).
• Proficiency in the Spanish language is preferable, but not required

What We Are Offering You:

• Competitive pay and opportunities for professional development
• Dynamic organizational culture within a supportive working environment
• Comprehensive medical, dental, and vision benefits
• Rest and relaxation with paid sick leave and holiday benefits
• Preparation for the future with a 401(k) and company match

Only online applications will be accepted. No phone calls, please.

Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.