Financial Counselor - Porter-Starke CFS

Our Valparaiso Billing Department is in need of a Financial Counselor!

Once training is complete there are hybrid work from home options with this role.

POSITION SUMMARY:

Ensures that the organization receives the necessary information to maximize first and third party billing and collection for client services. 

EMPLOYEE BENEFITS:

• 401K w/ 20% company matching
• Option to work some remote hours (once training is complete)
• 11 paid holidays
• Competitive wages
• Generous PTO
• Employee discounts (YMCA)
• Employee referral program
• HSA/FSA accounts
• Medical, dental, and vision insurance
• Tuition assistance (up to $5250/annually)
• Loan repayments (up to $200/month)
• Casual Fridays 
• Company paid life insurance policy
• Company paid long term disability
• Optional insurances (short term disability)
• Employee recognition events
• Employee Assistance Program
• Free health screenings

VITAL DUTIES AND RESPONSIBILITIES [Major Job Functions]

-Reviews all admitting paper work that has been scanned into the electronic medical record (EMR) system for new patients. Checks for duplicate patient IDs.

-Reviews all data in EMR for new patients. For selected departments, reviews and enters all HAP associated data.

-Contacts insurance carriers to obtain insurance benefits and initial authorizations.

- Enters all insurance and authorization information into the patient’s account in the Accumed practice management system.

- Verifies Medicaid eligibility on a weekly basis for all patients who are currently eligible for Medicaid and for all self-pay only patients.

- Updates the patient’s insurance profile and transfers all claims to the appropriate payor when a patient becomes eligible for Medicaid.

- When notified that a patient is no longer eligible for Medicaid, updates the patient’s insurance profile, transfers all claims to the appropriate payor and communicates the change in funding to all of the patient’s program areas.

- Re-verifies insurance benefits and authorizations for patients who have been transferred or referred by one PSS staff to another.

- When notified that a patient’s insurance has lapsed, communicates this to front desk staff and follows up with new insurance and authorization information.

- Assists patients to examine their insurance coverage to determine the allowable services and co-payments.

- Assists staff at satellite offices with insurance questions or problems.

- Handles customer and insurance representative inquires in a timely and efficient manner.

- Participates in the telephone rotation and assists with inquiries at the Client Financial Services window when needed.

EDUCATION & EXPERIENCE

- High school diploma or G.E.D is required

- A certificate or degree from a vocational or technical school preferred

- One to three years related experience and/or training is preferred

Please feel free to visit our website at www.porterstarke.org for additional information.