Financial Services Representative - Spherion

Spherion is hiring a Financial Services Representative for a local credit union, who will serve as a liaison between members and the financial institution. Working hours are Monday-Friday 8:30am-5pm, with pay ranging between $14-16/hr depending on banking experience.

Responsibilities:
Greet and welcome members and visitors in a courteous, professional manner.
Provide prompt, efficient, and accurate service in the processing of transactions.
Provide in-person, by-telephone, and emailed general and specific service-related information concerning products or policies.
Respond to member requests, problems, and complaints, resolve issues, and/or direct them to the appropriate person for specific information and assistance.
Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership.
Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
Keep up-to-date and comprehensive knowledge of all products and services that are handled or promoted.
Promote products and services based on member needs that are obtained from member interviews and/or review of member accounts. Actively cross-sell products.
Provide information on investment alternatives to members wishing to deposit funds.
Assist members in balancing their accounts. Assist members in opening individual retirement accounts.
Secure and safeguard all confidential information

Working hours: 8:30 AM - 5:00 PM

Skills:
Works well with a team
Ability to collect and analyze data.
Knowledge of new accounts, IRA, CD's, loans, wires, safe deposit boxes, online banking, and all products such as GAP, Extended Warranty, and Credit Life and Disability.

Education:
High School

Experience:
1-4 years

Qualifications:
Must have customer service and clerical/ administrative experience
Written and verbal communication skills
Telephone etiquette
Technologically literate
Must submit to background check and drug screen
High school diploma or equivalent required


Please register at www.spherion.com/apply. Once you've registered, please come to our office at 4020 Call Field Rd Monday-Friday between the hours of 9am- 4pm for a prescreen interview. We look forward to seeing you soon!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).