Financial Success Specialist/Member Service Representative (Full-time) Howell Branch - LOC Credit Union

Financial Success Specialist/Member Service Representative (Full-time) Howell Branch

LOC Credit Union, a full-service financial institution, is looking for a full-time Financial Success Specialist at our Howell office. The ideal candidate will serve an important role in helping members with their financial goals through our "Let's Win. Together." principle!

Here at LOC, we take pride in our deep roots beginning in 1935. As an accredited finalist and winner of the Best of the Best Detroit Awards by the Detroit Free Press since 2020, we wear the recognition proudly by our continuous devotion to our membership. The ideal candidate can expect to work for a constantly growing credit union.

We also incorporate "winning" into our everyday workplace culture. Our team has described LOC as transparent, evolving, friendly, collaborative, and welcoming.

Duties include but are not limited to:

• Actively listen to members by engaging them in conversations to uncover their present or future financial needs.
• Referring and educating members on credit union products and services.
• Accurately and confidently open and process all account and loan types.
• Responds to and resolves member's inquiries and requests regarding their LOC accounts and services in a timely manner; includes, but is not limited to, ordering debit and ATM cards, balancing checkbooks, helping with e-services, debt consolidation/counseling and returning phone calls.
• Perform a variety of duties in the branch to support daily operations.

Required Skills and Abilities:

• This individual must have proficient communication and organizational skills.
• Exceptional sales abilities.
• Good computer skills.
• The drive to help their members and our growing group of teammates anyway they can.

Experience/education:

• Prior credit union or bank cash handling experience (preferred)
• GED or high school diploma (required)

Benefits include:

• 14 paid holidays
• Paid time off
• 401K matching up to 5%
• Tuition reimbursement
• Engaged Culture
• Career Pathing and more!

When working for LOC Credit Union, you will enjoy competitive wages and benefits, ongoing training, and a culture that values innovation and collaboration. If you're passionate about providing exceptional service, making a difference and the above opportunity is appropriate for you, we invite you to apply today!