First Run - Ski/Board Technician - Stratton Mountain

Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT

Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

This position is responsible for the servicing of skis, snowboards, and boots. Technicians will be tuning, mounting, and repairing skis/snowboards, as well as providing excellent customer service to all guests. This position will be expected to assist on the sales floor with sales of both hard and soft goods as needed. This is a seasonal position with both part-time and full-time position available. This position is paid at $20.00/hr.

ESSENTIAL DUTIES

• Service skis and snowboards; including tuning, mounting and repairs
• Assist customers in finding the right product, both hard and soft goods
• Maintain cleanliness of store and workspaces
• Participate in promotional activities
• Provide exemplary customer service
• Assist with boot fitting and provide guidance towards sales of boots
• Operate Point of Sale system and follow all cash handling procedures
• Additional duties as assigned

EDUCATION & EXPERIENCE REQUIREMENTS

Education: Highschool Diploma or equivalent

Experience:

• Previous retail, or customer service experience preferred
• Outdoor sporting knowledge a plus

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Must be a team player
• Strong written and verbal communication skills
• Proficient computer skills
• Customer service oriented

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer