Fitness Center Assistant Manager - The National Institute for Fitness and Sport (NIFS)

Job Title: Fitness Center Assistant Manager

Company: National Institute for Fitness and Sport

Location: 250 University Blvd., Indianapolis, Indiana 46202

The National Institute for Fitness and Sport is dedicated to enhancing human health, physical fitness, and athletic performance through research, education and service for people of all ages and abilities. NIFS 65,000-square-foot fitness center, located in downtown Indianapolis on the IU Indianapolis campus, has over 3,000 members and some of the most up-to-date equipment in the industry. We offer full-service training and coaching options as well as fitness assessments like the BOD POD®, NIFS3D scanner, and VO2 testing.

Position Summary:
We are seeking a dynamic and motivated Fitness Center Assistant Manager to join our team. The ideal candidate will have a passion for fitness and wellness, strong leadership skills, and the ability to create a welcoming and positive environment for our members. The Assistant Manager will support the Fitness Center Manager in daily operations, staff supervision, member engagement, and program planning, ensuring a high standard of service and the achievement of facility goals.

Key Responsibilities:

- Assist in the overall management of the fitness center, ensuring a safe, clean, and welcoming environment for all members and patrons.
- Supervise, train, and mentor fitness center staff, including personal trainers and fitness instructors, to maintain excellent customer service and operational standards.
- Support the Fitness Center Manager in developing and implementing programs and services that meet member needs and promote member retention and satisfaction.
- Monitor daily operations, including staff schedules, group fitness classes and equipment maintenance.
- Provide exceptional customer service by addressing member inquiries, concerns, and feedback in a timely and professional manner.
- Assist in marketing initiatives to promote the fitness center, including social media campaigns, events, and promotions.
- Contribute to budgeting and financial tracking; assist in achieving membership and revenue targets.
- Maintain knowledge of fitness trends and industry standards; ensure compliance with safety regulations and facility policies.
- Organize and lead group fitness classes or training sessions when needed.
- Foster a strong community atmosphere among members through engaging activities and events.

Qualifications:

- Bachelor’s or master’s degree in exercise science, kinesiology, athletic training or health-related field from an accredited college or university.

- Minimum of 2 years of experience in a fitness center or health club setting, with at least 1 year in a supervisory role.

- ACSM Certified Exercise Physiologist preferred.

- ACSM, NSCA or NASM certifications required. 

- Current CPR/AED certification; additional fitness certifications (e.g., personal training, group fitness, etc.) preferred.

- Strong interpersonal and communication skills, with the ability to interact effectively with diverse populations.
- Demonstrated leadership skills and experience in managing teams.
- Proficient in Microsoft Office Suite and familiarity with fitness management software.
- Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.
- Passion for fitness and wellness, with a commitment to promoting a healthy lifestyle.

Why Join Us?
- Competitive salary with benefits including insurance electives, paid time off and retirement plan options.
- Opportunities for professional development and continuing education.
- A vibrant workplace culture focused on fitness, health, and well-being.
- Access to fitness center facilities, classes, and programs for you and your family.

How to Apply:
Interested candidates should submit their resume and a cover letter outlining their relevant experience and passion for the fitness industry to the provided link. We look forward to finding our next team member who will help us inspire and empower our community toward a healthier lifestyle!