Fitness Center Front Desk Clerk - Ladgov Corporation

• Education: High school diploma or equivalent.
• Customer Service Experience: Prior experience in a customer service role, preferably in a fitness or recreational facility.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with patrons.
• Computer Proficiency: Familiarity with office software for scheduling, data entry, and membership management.

• Greet Patrons: Welcome patrons to the fitness center and provide a friendly and professional first point of contact.
• Check-in Members: Manage the check-in process using a government-provided system or manual sign-in during system downtime, ensuring that all patrons are authorized users with appropriate identification.
• Handle Inquiries: Answer phone calls, respond to emails, and address in-person queries regarding membership, facility services, and class schedules.
• Membership Management: Process new memberships, renewals, and cancellations. Maintain up-to-date records of member information.

Powered by JazzHR