Fleet Card Program Manager - Navistar, Inc.
Lisle, IL 60532
About the Job
The Fleet Card Program Manager requires a strategic, resourceful, solution-oriented thinker with strong analytical skills who has the ability to develop and manage card program strategy, and set and execute against program objectives, following company policies and guidelines to achieve the best possible business results.
As the longest running card program of its type in the trucking industry, Fleet Charge has a rich history of enabling a VIP customer experience across our independently owned and operated International Truck and IC Bus dealer network and is a key enabler of retail data insights for the International organization. As such, this person will also play a pivotal role in understanding the customer experience and establishing strategies and the dealer integration roadmap.
This position has significant scope and opportunity to launch/grow new partnerships that will serve to support International’s future growth across parts, maintenance, and service solutions, which will in turn deliver outsized value to our customers and shareholders.
This position reports into the Director, Retail Enablement and is based in Lisle, IL.
Responsibilities:- Manage a team that overseeing the end-to-end processes of the card program.
- Maintain program websites, manuals, trainings; development of SOP’s ensuring program alignment & approvals.
- Analyze and report on program metrics, providing industry best-in-class comparisons, trend analysis, and spend data analysis to identify potential issues or opportunities.
- Manage a team that monitors program risk, including conducting various analyses and acting on the results to improve controls and maximize program rebate.
- Identify program modifications or opportunities to improve and/or expand the card program as business needs dictate.
- Adapt to change and understand downstream impacts to the program, team and internal business partners
- Project management and process improvement experience including the Management of annual budget for the Program
- Lead, coach, mentor a team of 3 along with a third party relationship.
- Develop and present training on a variety of card program related topics
Minimum Requirements:
- Bachelor’s degree
- At least 10 years of project/program management experience
- At least 4 years of management experience
OR
- Master’s degree
- At least 8 years of project/program management experience
- At least 4 years of management experience
OR
- At least 12 years of project/program management experience
- At least 4 years of management experience
- Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
- Business model transformation experience
- Experience in offering value-based solutions
- Ability to be a good and pragmatic team player
- Ability to work in cross-functional settings
- Experience from an agile way of working and / or design thinking
- Open minded and good communicator
At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement:International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.