Fleet and Maintenance Associate | USA, Los Angeles - Moove

About Moove

Moove is a mission-led company. We provide sustainable job creation by enabling fair access to vehicle ownership for customers who’ve previously been excluded from financial services. Our revenue-based vehicle financing and financial services empower mobility entrepreneurs around the world. And we’re backed by some of the world’s leading investors.

About the Role

As a Fleet & Maintenance Executive at Moove , you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Moove's standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence.

What You’ll be Doing

• Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet.

• Take calls from suppliers seeking authorization to conduct maintenance and repairs.

• Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate

• Ensure quality, compliance, and safety of Moove's assets

• Control and monitor repair costs (parts and labour) in line with the maintenance fund

• Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters

• Process the Insurance claims in line with Policy requirements and report on them effectively as and when required

• Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe

• Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised

• Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies

• Ad Hoc investigations and solutions as required from time to time.

What You will need for this position

• Candidate must possess a High School Certificate

• Competent in Motor Mechanics

• 1-2 years of fleet maintenance experience preferred.

• Associates or Technical degree in Motor Mechanics would be advantageous

• Hands-On Fleet Industry Experience is a must

• Strong customer service and organisational skills required

• Attention to detail is compulsory

• Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred

Key Metrics

• Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot )

• Projection preparation for repairs ( Tyres, Suspension, aesthetic, electricals & Battery)

• Collation of all data and aligned team to resolve issues Timely closure of Repair complains

• Handle team of On Road support

• Workshop overview coordination for Issue vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents

• Guidance / decision for insurance claim vs repairs

• Coordination with RSA/Towing Crane for workshop allotment Geography wise.

• Guidance / decision for insurance claim vs repairs if claim then Claim Intimation documentation,Workshop visits .

• Coordination with workshop/Surveyor on daily status

• Insurance Google sheet updates

• Daily report on claims.

Who You'll Be Working with:

Directly reporting to our Fleet Maintenance Manager , and closely working with our Operation Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.