Floor Lead - Chick-fil-A
Flushing, NY 11373
About the Job
A Floor Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Floor Leaders are responsible for supporting senior leadership in executing daily operations. They are responsible for opening/closing the restaurant. A Floor Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/training team members. Floor Leaders lead by example and set the tone that others will follow.
Position Type: Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Floor Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, assistant manager is required
Chick-fil-A® Jackson Heights is operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
