Floor Manager - Spris Artisan Pizza

Spris is an authentic Italian pizza concept with 2 locations in the Miami, FL area, features specialty Italian dishes cooked in brick ovens, artisan-style pizzas, baked paninis, and delicious salads.

Our core Values:

Guest Focus

Reliable

Attentive

Service with the smile

Passion

Always Have Fun

Spris is an authentic Italian pizzeria.

We are constantly expanding and looking for the next member of the Spris family!

Job brief

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

ROLES AND RESPONSIBILITIES:

• Helping GM coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Coordinate daily Front of the House and Back of the House restaurant operations
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• 4 years minimum proven work experience as a Restaurant Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Familiarity with restaurant POS
• Strong leadership, motivational and people skills
• Proven work experience as server
• Italian restaurant or Pizzeria prior experience a plus +

Working at Spris Artisan Pizza

• Health insurance

Salary