FOH Manager - Carrabbba's Italian Grill
Newport News, VA 23602
About the Job
At Carrabba’s Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our customers is old-world Italian with a new-world feel. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, love of family and hospitality in your heart to create memorable experiences for all of our guests.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click to apply!
Maintain high employment quality standards consistent with Bloomin' Brands policies
Performing assigned pre-opening quality checks (kitchen and bar line checks, interior and exterior maintenance)
Review staffing and station assignments
Preparing for and conducting pre-shift meeting
Ensuring the restaurant is completely ready for service 15 minutes prior to opening
Supporting and coaching the front-of-house staff in customer service
Ability to balance the needs of the front- and back-of-house team members for smoother operations
Performing table checks, and handling routine customer problems (re-cooks, comps, etc)
Completing server check-outs and tip reporting
Accurately collecting, tracking recording and distributing tip outs
Completing all end of shift paperwork
Preparing restaurant to be closed at the end of operations and securing the premises
Participate in special events, marketing, purchasing, training, quality control and financial control activities
MINIMUM REQUIREMENTS
Certified in any front-of-house functions
Passing grade in Assessment testing
Legal authorization to work in the United States
PREFERRED REQUIREMENTS
Previous experience in the restaurant industry
Training and proficient in all areas of the front-of-house functions like Hostess, Bus, Server, Bartender, Head Waiter, Trainer and Take-Away
Held positions of leadership previously
Bloomin' Brands is an equal opportunity employer. M/F/D/V are encouraged to apply