FOH Manager - Legends Steakhouse

We are a full service steakhouse that features, steak, pasta and seafood and have been in business for 33 years.

Here at Legends Steakhouse we are all about giving the best possible experience to every guest including top notch customer service, high quality food, and an atmosphere for an individual or family to come and dine at any time. We are one of the only restaurants in the area with a salad bar that is freshly prepared daily that continues to grow our business.Our menu prices including our daily specials are some of the best in the area as well which continues to bring in new guests that become forever guests. We believe it is one guest at a time, like it is our only guest. The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.

Job Perks

• 1 week vacation after 8 months of time worked.

• Monthly bonuses based on total sales.

• .Closed 7 Holidays a year ( New years day, Fourth of July, Labor day, Memorial day, Thanksgiving, Christmas eve, and Christmas day)

• Christmas bonuses that we have been paying out to all employees for 15 year

Job Duties

• Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.

• Manage the training of the servers, bartenders, togo specialists, hosts, and food runners to meet the specific needs of the restaurant.

• Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.

• Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.

Skills and Qualifications

• Professional

• Experience not necessary. Will teach and train everything needed to know.

• Proficiency with restaurant Point of sale systems, including refunding customers, providing discounts, and comping items.

• Organizational skills, able to juggle many responsibilities at a time.

• Training experience to lead staff onboarding

• Leadership skills to keep staff on task, motivated, and focused.

• Conflict resolution skills to manage staff conflicts and customer’s concerns

• Management experience in hiring, firing, training, and disciplining staff.

• Customer service skills dedicated to providing excellent customer service and improving the customer experience.

Working at Legends Steakhouse

• Health insurance

Salary