FOH Team Leader - Chick-fil-A

The Team Leader manages expectations to consistently provide remarkable experiences for each guest, all day, every day. This position focuses on the daily operation of the restaurant through effective leadership/management of staff positioning, hospitality, and cleanliness.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leader
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Positional proficiency
• Meets all Knowledge Criteria
• Exemplary Trainer
• Proven ability for effective communication with others (verbal and otherwise)
• Demonstrates ability to lead Team Members effectively
• Demonstrates the Character, Competency, and Chemistry required
• Vouched for by several Team Leaders and Senior Team Leaders
• Upholds the requirements of all Job Descriptions and Coordinator roles
• Executes on the gameplan set by respective Senior Team Lead
• Pursues with excellence the Five Critical Success factors as outlined in the Key Expectations of the Team Leader job description
• Seeks daily improvement; aims to get desirable results in respective department. Results are achieved through effective teamwork, persistence, and consistency.
• Holds Chick-fil-A MLK’s Vision and Core Values in high regard, leveraging that as a platform to lead and encourage from
• Takes personal responsibility for daily outcomes, good or bad, regardless of the designation of Shift Lead assignments.

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Type

Schedule