Food Hall Server - HF Brands & Markets

PLEASE JOIN US FOR AN OPEN CALL MONDAY & TUESDAY FROM 2:30-4:30PM 
at Urbanspace Vanderbilt230 Park Ave(Entrance on 45th and Vanderbilt)

• Monday, March 11th - HOSTS, SERVERS
• Tuesday, March 12th - HOSTS, SERVERS, BARTENDERS
• Monday, March 18th - HOSTS, SERVERS
• Tuesday, March 19th - HOSTS, SERVERS, BARTENDERS
  

Position:  Server

Department: Operations

Reports To: Management 

FLSA Status: Non- Exempt

Wage: $18 - $20 plus tips

Job Description

Urbanspace is a fast-casual food hall environment. With this role, we intend to bring a full-service option to our guests. We use a blended service model where you will use a handheld, and guests will use QR codes to order.

Experience:  Minimum of 1 year of experience in a comparable position. Professional appearance, excellent interpersonal and communication skills

Role and Responsibilities:

• Create a positive guest experience by guiding guests through the menu, explaining the chef's specialties; answering food preparation questions.
• Using Toast POS according to standard, sending orders to kitchen; identifying patrons' special dietary needs and special requests.
• Keep kitchen staff informed by timing of meal progression.

• Ensure consistently clean glasses, silverware, table setups and working areas, and prepare dining area with QR codes

• Deliver an amazing guest experience through the best combination of food and service
• Ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change 
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation
• Protects establishment and patrons by adhering to sanitation, and safety policies
• Complete opening and/or closing procedures in a timely manner 

• Follow departmental policies and procedures

REQUIREMENTS:

• Magnetic charisma and sense of humor.
• Persistent work ethic. 
• Curiosity, drive and ability to deep dive into learning aspects of service. 
• Ability to, or interested in learning, how to carry a cocktail tray full through a busy hall. 
• Strong verbal communications skills with an ability to clearly articulate flavors to a variety of audiences.
• A strong intuitive capacity with ability to read and interpret guests verbal & non-verbal communications. 
• Proven ability to multitask and prioritize multiple guests and requests simultaneously with a strong sense of urgency for completion and follow through.
• Proven ability to build solid relationships and work effectively with others at all levels of an organization.

Physical Abilities: Ability to communicate well and maintain positive interpersonal relations with co-workers and guests.

Must be able to lift and carry 60 lbs.

Dress Attire: Uniform of black pants, black button down shirt , black non-athletic tennis shoes (non-slip)