Food Operations Manager 3 - Sodexo

Unit Description

Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals.

Relocation Assistance Available! 

Sodexo is seeking a Food Operations Manager 3 for the University at Albany located in Albany, NY.  The University at Albany enrolls more than 17,300 students in nine schools and colleges, which offer 50 undergraduate majors and 125 graduate degree programs.  The account has over 20 retail units located in a state-of the-art Campus Center facility, two full service resident dining locations, and extensive catered events. The retail business segment is made up of Sodexo Brands, National Brands, in-house brands and sub-contractors. 

The successful candidate will: 

• identify customer needs and expectations;
• ensure that Sodexo and customer goals are aligned and met;
• educate and develop rapport with clients and promote partnerships;
• promote a customer/client centered culture that strives to exceed customer and client needs;
• coordinate all unit catering initiatives to drive sales growth and track results.
• maintain and improve service level resulting in increased customer satisfaction; 
• ensure all HAACP standards are followed; and/or 
• demonstrate resourcefulness and quick responsiveness to client and customer requests. 
• Strong national retail brand experience. Special consideration given to Chick-fil-A, Einstein Bros. Bagels, and/or Subway brand certified candidates.
• Previous management experience in campus food service or other high-volume contract management setting.
• Excellent interpersonal skills with clients, students, and staff.
• Proven experience motivating, training, and leading a large workforce.
• Ability to lead salaried managers daily and in the absence of General Manager.
• Creativity and innovation demonstrated through programming and marketing.
• Ability to support and execute high-profile catering events.
• Strong financial acumen.

Is this opportunity right for you? We are looking for candidates who have:

•  solid organizational skills;
• excellent leadership/team building skills;
• the ability to handle catering at all levels from students to executives; and/or
• professional demeanor is required.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.   

 Not the job for you?

At Sodexo, we offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.