Food Operations Manager 3 - Sodexo
Austin, TX 78712
About the Job
Sodexo is seeking a Food Operations Manager 3/Director of Concessions at the University of Texas at Austin, in Austin, TX. The Director of Concessions is responsible for all aspects of Quick Serve (concessions) operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering.
The Director of Concessions will develop, communicate and implement seasonal and long-term business strategies to drive concession sales revenue and meet or exceed the unit's overall financial goals. They will maximize sales by ensuring that guests receive an exceptional overall experience and that service expectations are met or exceeded within all unit outlets.
The Director of Concessions will contribute to our goal to be #1 in Event Hospitality through the performance of activities geared toward the creation of an energized and positive work environment for concessions department staff.
Essential Responsibilities:
Maximize concessions revenue and operational excellence through implementation and oversight of systems and policies related to concessions operations.
Provide leadership and direction to concessions Supervisors, Leads and front line staff.
Ensure that policies and procedures for processing customer transactions are adhered to.
Qualifications/Skills:
5-year Management experience to support on-the job effectiveness.
A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service.
Venue catering/concessions experience and multi-site experience strongly preferred, as this position will have responsibility over multiple locations including cafes, coffee shops, and convenience locations.
Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable.
Proven ability to work effectively with all levels of staff and management.
Other Requirements:
Subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & Requirements
Basic Education Requirement - Bachelors Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
