Food Pantry Assistant - The Salvation Army

Description Position: Food Pantry Assistant Status: Regular Part-time/Non-Exempt Supervisor: Family Services Manager Department Head: Business Administrator Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination. General Statement: Employees will be seen by the public as representing The Salvation Army and its mission. Each one is expected to conduct themselves in a manner that upholds the Army's mission and purpose. Qualifications: Education and/or experience that enhances the ability to work with distressed and marginalized populations. Motivated to work with people in poverty. Willingness to function as a team player. Capacity to multi-task in a fast-paced work environment. Demonstrate a variety of competent computer skills. Have a valid drivers' license/insurance and be willing to sign organizational documents necessary for driving company vehicles. Job Description: The food pantry assistant position is key in the delivery of all food-related services. The daily work includes client intake, data entry, preparing the pantry for shoppers, preparing food orders, managing inventory, keeping a safe, organized workspace, creating a welcoming/positive workplace environment, and working alongside pantry volunteers. Responsibilities: + Work collaboratively with the Food Pantry Coordinator and others to accomplish common goals and objectives that promote the organization's mission, vision, and values. + Answer phones for pantry needs. + Perform all interactions in a personal and professional manner. + Collect individual and household data as needed for intake and reporting. + Do data entry work as necessary with the Food Pantry Coordinator for case files and reporting purposes. + Be sensitive to pantry guests and their household needs. + Assist in fulfilling food orders for clients. + Refer clients to a case manager or the appropriate staff for further resources beyond food. + Keep food sorted, stocked, and organized on pantry shelves in a safe and organized fashion. + Report any safety hazard immediately to supervisor, department head, and/or officer as deemed necessary. + Assist in scheduling volunteers and maintaining food pantry inventory. + Work with Food Pantry Coordinator in organizing and participating in food pantry orientations and training to keep volunteer workers fully engaged and effective in doing their work. + Develop ways to connect pantry guests to other corps programs. + Ensure inventory is rotated and refrigerator equipment log is filled per health department standards + Maintain a food handler's certification and practice food safety in all areas. + Perform clerical duties as needed for department needs. Seasonal Duties: This position is responsible for proper and appropriate preparation and distribution of all Thanksgiving and Christmas food boxes. Support others in the intake and distribution of all holiday assistance. Physical Capabilities Required + Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. + Ability to operate a complex multi-faceted telephone system. + Ability to operate a desktop and/or laptop computer. + Ability to lift up to 30 lbs. + Ability to access and produce information from a computer. + Ability to understand oral and written information. + Ability to walk, sit, stand, and bend intermittently and/or continuously. + Ability to exercise good hand eye coordination (using hand to hand, hand to finger, hand to object). + Ability to hear and speak clearly. + Ability to see clearly both up close and at a distance. + Ability to work independently with minimal supervision. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. Other duties may be requested or assigned within the employee's capabilities and what is found to be moral, ethical, and legal to both employee and employer. "The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds." Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)