Food Runner - Harry Buffalo - Lakewood, OH (Lakewood, OH) - Harry Buffalo | Corporate Management Group

We are looking for an energetic and professional food runner to join our vibrant restaurant. Assists both Front-of-the-House and Back-of-the-House staff by delivering food items to guests' tables in a timely manner.

As a food runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills

Essential Duties and Responsibilities

• Maintains high knowledge regarding company's products, availability, specials, services offered, current & upcoming events, etc.; effectively communicates such to guests
• Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
• Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
• Greets guests when approaching the table and matches food items with the correct guests
• Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs
• Sets up and breaks down work station in accordance with department procedures and standards
• Maintains adequate par levels of condiments, garnishes, and other related items. Preps condiments as needed Ensures work station is organized and clean at all times
• Completes all opening, running, and closing duties as assigned
• Complies with uniform standards
• Must be at least 16 years of age upon date of hire 

Customer Service:

• Provides exceptional customer service to each guest on every occasion in order to achieve customer satisfaction.
• Looks for opportunities to exceed customer expectations and offers assistance accordingly.
• Displays genuine hospitality and courteousness on a consistent basis.

Physical Requirements:

• Ability to be on your feet and alert for extended periods of time
• Ability to lift up to 50 lbs. as needed
• Continuous use of hands and arms
• Continuous bending, reaching, and twisting
• Maintains strong personal image and uniform standards