Food Runner - Star Noodle - Na Hoaloha Ekolu

The ideal candidate for this position:

Has experience working in customer service and/or the food service industry

Can work a flexible schedule including:

o Day Shifts from 10am 4:30pm

o Evening Shifts from 3:45pm - 10pm

o Weekend Shifts

o Holiday Shifts

Has a reputation for giving great service to guests and coworkers

Is enthusiastic about sharing our exceptional service standards with our guests

Can maintain a pleasant smile and demeanor throughout the shift

Can handle multiple tasks at one time

Is self motivated, especially under pressure

Communicates Aloha in person and over the phone

Has good problem solving skills

Is able to pass and practice the TiPS training course

Is able to pass and practice Basic Food Safety course

Performance Expectations:

Makes eye contact and greets guests with authentic enthusiasm

Treats customers and co-workers with courtesy and respect

Answers the phone with a smile and takes to-go orders as needed

Can lift and carry up to 50 pounds

Can communicate effectively to both customers and co-workers during busy periods

Coordinates delivery of food to guests maintaining and communicating for accuracy of orders/sequence and our standards

Communicates to supervisors when help is needed to maintain customer service

Is knowledgeable of the menu and able to answer guests questions

Helps servers bus tables as needed

Positively responds to requests for assistance from co-workers and guests

Remains within viewing of the food window throughout shift

Is able to prioritize hot food delivery over all else

Takes initiative to help in any area of the restaurant when slow