Food Safety Quality Manager - Remote - GXO Logistics Corporate Services, Inc.
Memphis, TN 37501
About the Job
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
At GXO Logistics, our employees are our greatest asset. We are constantly on the lookout for leaders like you who will provide guidance, inspiration, and education, as well as ensure organizational policies and procedures are understood and followed. As the Food Safety Quality Manager, you will administer the company quality program in accordance with applicable management system standards, customer, and organizational requirements, which will directly impact sustainment of GXO's certifications to applicable standards. You will promote awareness of customer requirements and have the organizational freedom to resolve matters pertaining to quality, helping to maintain GXO's superior levels of product/service conformity. Become a part of our rapidly growing, dynamic global team and we will help you develop your career to a level that will exceed your expectations.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
- Execute the QMS according to documented policies and procedures, while meeting the requirements of the applicable international quality standards
- Review the system at planned intervals to ensure its continuing suitability, adequacy, and effectiveness
- Ensure product safety, legal, regulatory compliance, and quality systems are understood and effectively communicated
- Maintain the food safety and medical device quality processes defined by internationally recognized protocols (ISO, BRC, IFS, etc.), customer, and organizational requirements
- Support multiple sites by conducting internal audits and ensuring each are "audit-ready" for all 2nd and 3rd party assessments
- Prepare reports on inspections, compliance attainment, quality assurance results, and root cause analysis corrective actions
- Develop and deliver training to site leadership on food safety and medical device practices such as cGMP
- Identify opportunities for improvement and the need for changes in the system; support warehouse operations in identifying Lean process improvement opportunities
- Ensure that all quality systems and procedures are deployed to satisfy customer requirements
- Serve as the Supply Chain regional and site audit authority for internal and external audits
- Collaborate with Engineering, IT, Operations, HR, and other functional groups to identify and implement process improvement projects which directly impact the organization's ability to remain competitive
- Interpret requirements of international standards; review and analyze processes and other requirements (regulatory, customer) to ensure compliance to international standards
- Support site-specific programs to ensure policies, procedures, and work instructions are properly adhered to and compliant with active management system standards
- Supervise the activities of team members in tasks such as developing Food Safety and Quality Plans, managing the traceability and recall program, maintaining current status of the FDA FURLS registration program and ensuring startup operations adhere to infrastructure requirements
- Maintain a safe work environment by adhering to and enforcing safe work practices for all associates and site visitors
What you need to succeed at GXO:
At a minimum, you'll need:
- Bachelor's degree in a related field or equivalent work experience or military experience
- 4 years of quality control experience in an FDA-regulated manufacturing or warehouse operation
- Experience supervising a team
- HACCP/HARCP certified; PCQI, Food Defense, SQF Practitioner a plus
- GFSI-benchmark experience (BRC, FSSC, IFS, SQF preferred)
- Familiarity with FDA regulations (Title 21 CFR Parts 111, 117, 507, 820, 1271)
- Audit experience desired with GFSI-benchmarked protocols and/or ISO13485
- Proficiency with Microsoft Office
- Ability to travel up to 50% of the time
- Advanced degree in a related field
- 2 years of supervisory experience
- ASQ CQA, CFSQA, CMDQA, CQM/OE, CQE certifications
- Solid problem-solving and organizational skills; able to quickly master new concepts, ideas, and practices
- Strong verbal and written communication skills; able to communicate with all levels of the organization as well as with the client
#LI-AR2
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.