Food Server - Kasumi Restaurant at Waterstone Resort - Schulte Companies
Boca Raton, FL 33432
About the Job
Waterstone Resort & Marina, a Curio Collection by Hilton property, managed by Schulte Hospitality Group is seeking a dynamic, service-oriented Restaurant Server to join our team! Our resort is on the Boca Inlet overlooking the Boca Bay. Modern Japanese restaurant, Kasumi is settled within our Heart of Hospitality, the Heart of our Resort. SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
JOB DUTIES AND RESPONSIBILITIES
* Guest Engagement: Greet and welcome guests warmly, providing a memorable first impression
* Menu Expertise: Recommend menu items, with detailed knowledge of ingredients and preparation methods
* Order Accuracy: Take precise food and beverage orders, relaying them accurately to the kitchen and bar, including special requests and dietary restrictions
* Service Excellence: Deliver food and beverages promptly with high attention to detail, ensuring exceptional presentation
* Guest Satisfaction: Address guest needs and concerns promptly and professionally to ensure an exceptional dining experience
* Cleanliness and Organization: Maintain cleanliness and organization of the dining area, including table settings and service stations
* Team Collaboration: Assist in setting up and breaking down tables and dining areas, working seamlessly with kitchen and bar staff for smooth service flow
* Transaction Handling: Handle payment transactions accurately and efficiently
* Health and Safety: Always adhere to health and safety guidelines, maintaining a safe sanitary environment
* Perform various other duties as assigned
EDUCATION AND EXPERIENCE
* Minimum of High School education, post-high school education preferred
* Minimum of one (1) year in hotel/restaurant serving role
KNOWLEDGE, SKILLS, AND ABILITIES
* Knowledge: Strong understanding of food and beverage, including sake and wine pairings
* Communication: Excellent communication and interpersonal skills
* Professionalism: Professional appearance and demeanor
* Physical Stamina: Ability to stand, walk, and carry items for extended periods and lift to 25 pounds
* Availability: Flexible availability, including nights, weekends, and holidays
* Technical Skills: Knowledge of POS systems
Our Company: Schulte Companies (SHG) is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. Schulte Companies are a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
* Multiple Health Insurance and Life Insurance options
* 401k Plan + Company Match
* Paid Time Off
* Holiday Pay
* Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
* Free Employee Meal Daily
* Free On-Site Employee Parking
* Pet Insurance
* Employee Assistance Program
* Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled