Food Service Attendant - Orlando Health - Health Central Hospital - Orlando Health

Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women’s health and trauma.

Position Summary
A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above andbeyond expectations to ensure a memorable food and dining experience.

Essential Functions
• Provides food services to patients, staff and visitors as assigned by supervisor / director.
• Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts,
cold food, and assist in the making of early/late trays.
• Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar
operations, and general cleaning.
• Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team,
Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed .
• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team
members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and
compassionate manner at all times, including person to person, telephone and written forms.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Education/Training
Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.

Licensure/Certification

None.

Experience
None.