Fraud Investigator I/II (Open and Promotional) - County of San Mateo

Note: The job announcement was amended on August 14, 2024 to change the recruitment to continuous.

Under general supervision, the Fraud Investigator conducts investigations of suspected welfare fraud and violations of law in connection with various County programs; serve as liaison between the department and other County offices and departments and outside law enforcement agencies in the preparation of charges; and provide high-level investigative support.

The Fraud Investigator I is the entry-level class of the fraud investigation series conducting investigations of suspected welfare fraud and violations of law in connection with various County programs. As proficiency is gained more complex duties are assigned.

The Fraud Investigator II is the journey-level class performing a full range of work in conducting investigations of suspected welfare fraud and violations of law in connection with programs. This series differs from the District Attorney's Inspectors who investigate all types of crimes; and the Benefit Analysts who determine qualifications for various aid programs. Additionally, fluency in Spanish is highly desired but not required for this position.

The incumbents will be required to: complete a 16-week Specialized Investigators Basic Course (SIBC) approved by the Commission on Peace Officer Standards and Training (P.O.S.T.) within one year of appointment; and pass a thorough background investigation and psychological examination.

The duties may include, but are not limited to, the following:

• Review, gather, evaluate and analyze evidence and information relating to the investigation of suspected welfare fraud.
• Review a variety of records to secure information concerning suspected welfare violations.
• Maintain records relating to investigations.
• Prepare correspondence and reports of investigation findings; and make recommendations on investigations findings.
• Conduct field investigations and interview clients, witnesses, employers, credit agencies and others to obtain and verify information.
• Refer cases of suspected fraud to appropriate law enforcement agencies.
• Analyze and evaluate testimony and prepare reports to the District Attorney's Office.
• Assemble and prepare evidence for presentation by an attorney in court.
• Cooperate with law enforcement and other government agencies.
• Attend conferences, meetings and training.
• Appear in court as a witness in criminal and civil cases.
• Develop other forms of evidence in accordance with modern investigative techniques.
• Prepare oral and written reports.
• Serve subpoenas and file criminal complaints.
• Generate overpayment referrals.

The ideal candidate will:

• Possess peace officer certification.
• Possess fluent Spanish language skills.
• Possess a calm professional demeanor.
• Establish a cooperative rapport with clients, landlords, employers and others in order to facilitate quality investigations.
• Work efficiently and effectively in managing deadlines.
• Communicate effectively orally in conducting interviews; and write clear and concise investigative reports.