Front Desk Agent - Edith Macy Conference Center
Briarcliff Manor, NY 10510
About the Job
About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description:Edith Macy Center is a conference center located in Briarcliff Manor, New York, 45 minutes from Manhattan. Edith Macy Center has more than 14,000 square feet of indoor conference space, 58 sleeping rooms, and we are situated among 405 wooded acres in the heart of Westchester County. At Edith Macy Center, the legacy of success is anchored in our philosophy of balancing living, learning and leisure. It is the formula that creates the signature of unparalleled excellence in quality and service throughout the network of Benchmark resorts, hotels and conference centers.Overview:
Edith Macy Conference Center is seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
This is a part-time, weekend position, 7am-3pm shift.
Hourly rate is $18-$20 DOE
Responsibiities:
- Greet guests upon arrival and assist with check-in/check-out procedures
- Handle reservations and cancellations efficiently
- Answer phone calls, emails, and in-person inquiries
- Process payments, including cash handling and credit card transactions
- Provide information about hotel services, facilities, and local attractions
- Maintain a clean and organized front desk area
- Additionally you will provide transportation and luggage delivery to our guests.
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your customer service skills will shine!
Qualifications:
- 1yr. min. of hotel experience
- A valid, clean driver's license is required.
- Computer experience, Maestro experience a plus.
- Friendly willing to help personality
- Ability to lift up to 40 lbs.
Compensation Range:The compensation for this position is $18.00/Hr. - $20.00/Hr. based on qualifications and experience.
Source : Edith Macy Conference Center
