Front Desk Agent - CUSA, LLC

Looking for a customer service friendly individual with the ability to multi-task.

Hotel front desk experience is a must.

Fosse PMS experience is a plus.

Basic tasks required:

• ability to answer phone calls and greet guests
• make reservations for guests
• check-in/check-out reservations
• Recognize Marriott Bonvoy members, Enroll new Marriott Bonvoy members
• Maintain excellent Intent to Recommend, Elite Appreciation guest surveys
• verify payment methods and pay attention to rate codes
• ability to create a welcoming experience upon a guest arrival
• handle guest disputes with ease and professionalism
• ability to work with co-workers as a team
• ability to work weekends and holidays
• 7a-3p, 3p-11p shifts are available
• Weekends and Weekday shifts available