Front Desk Associate - Strategic Healthcare Associates
Brooklyn, NY 11219
About the Job
Administrative position needs to be filled in ophthalmology office. This position is full time, must be available to work starting at 8am everyday Monday through Friday.
Friendly, outgoing, and detail-oriented is a person perfect for this position. Will work directly with physician and patients. Necessary to work with electronic health record. Responsibilities include opening the office every morning and checking patients in and out, making appointments, answering the phone and taking messages for the clinical team. Works with physician to book surgery in hospitals and confirm insurance coverage for procedures. Previous ophthalmology experience is necessary. Good working knowledge of computer entry and EHR required. A quick learner works best in this position, familiarity with surgical booking and prior authorization protocols necessary.
JOB SUMMARY:
This individual is responsible for all front desk administrative tasks; will also be responsible for all surgical booking and prior authorizations for surgeries and in-office procedures.
This individual is responsible for all front desk administrative tasks; will also be responsible for all surgical booking and prior authorizations for surgeries and in-office procedures.
SKILLS AND ABILITIES:
- Ability to work independently with little oversight
- Punctual and reliable
- Experience with EMA or other ophthalmology specific EMR system
- Knowledge of medical and ophthalmic terminology
- Exceptional communication and interpersonal skills
- Second language preferable, not required
RESPONSIBILITIES:
- Checks insurance benefits and eligibility
- Screens calls, makes appointments, confirms the clinical and surgical schedule.
- Escorts patients from room to room.
- Ensures that exam rooms are tidied between patients.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Source : Strategic Healthcare Associates
