Front Desk Associate - Texas Pain Physicians
Dallas, TX 75240
About the Job
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
Maintain professional demeanor
Exhibit strong team player skills and attitude
Supervisory Responsibility
This position has no supervisory responsibility.
HIPAA Privacy and Confidentiality Requirements
The Front Desk Associate will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to an unauthorized individuals as outlined in the Policies and Procedures of HRMD.
Work Environment
This job operates in a professional medical clinic and office environment. This role routinely works around medical devices and patient room equipment in addition to standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stand, walk, use hands to handle or feel, and reach with hands and arms. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Travel
This position may require some travel.
Educational and Experience Requirements
High school diploma or equivalent experience
Previous experience in customer service, front desk service, or other related fields
Exceptional customer service skills and professional phone manner
Working knowledge of medical terminology and practices
Compensation
$15 - $17/hour, depending on experience
