Front Desk Associate - Texas Pain Physicians

The Front Desk Associate will accommodate patients, answer phones, and identify areas of improvement to increase efficiency in the clinic and may perf...Competencies

Ability to build rapport with guests

Strong organizational skills

Excellent written and verbal communication skills

Maintain professional demeanor

Exhibit strong team player skills and attitude

Supervisory Responsibility

This position has no supervisory responsibility.

HIPAA Privacy and Confidentiality Requirements

The Front Desk Associate will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to an unauthorized individuals as outlined in the Policies and Procedures of HRMD.

Work Environment

This job operates in a professional medical clinic and office environment. This role routinely works around medical devices and patient room equipment in addition to standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stand, walk, use hands to handle or feel, and reach with hands and arms. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Travel

This position may require some travel.

Educational and Experience Requirements

High school diploma or equivalent experience

Previous experience in customer service, front desk service, or other related fields

Exceptional customer service skills and professional phone manner

Working knowledge of medical terminology and practices

Compensation

$15 - $17/hour, depending on experience