Front Desk Associate - No Leash Needed
St. Louis, MO 63119
About the Job
Our front desk team has exemplary customer service, just as
you would see in a 5-star hotel. You will be greeting pet parents, checking
guests in and out, handling pets to and from their rooms or play areas, taking
inventory of belongings, checking vet records, keeping our resort clean and
tidy, and communicating with pet parents in person and via email, text, and
phone. Our professional customer service team works on their feet and creates a
unique and dedicated experience for each of our guests and pet parents, all
while having the privilege of interacting with the cutest dogs and puppies.
In addition, let us not forget -- you are probably going to go
home with some fur on you and get many sloppy dog kisses!
Equal Opportunity Employment:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action
employer committed to diversity in the workplace. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, age, national origin, disability, protected veteran
status, gender identity, or any other factor protected by applicable federal,
state, or local laws.
Benefits:
We offer an excellent benefits program for full-time employees
including health and dental insurance, life insurance,401K, vision care, and
paid sick, vacation time, and tips.
All of our employees get to interact with the best furry guests
in the world! Have a dog of your own? You can take advantage of free and
discounted pet services in our resort.
Our company also offers employees discounts on certain pet
insurance programs and cell phone services. We also have an Employee
Assistance Program (EAP), 401(k) program with matching funds., scholarship
opportunities, and access to mental health services.
We recognize hard work and dedication. There are ample
opportunities to advance in our company for those looking to grow or start a
career in pet care or veterinary services.
Requirements:
Must love animals
Must be passionate
about your care of guests and quality of work every day
Ability to work as a
team and assist other departments as needed·
Focus on safe and
gentle handling of our dog guests
Have a friendly, and
positive attitude toward yourself, our guests, your teammates, leadership, and
pet parents.
Reliable, punctual,
and dependable – your team relies on you, and so do our guests and pet parents!
Ability to work a
flexible schedule, including holidays and weekends.
Be comfortable around dogs of all breeds and physically able to handle dogs of all sizes and lift up to 60 lbs.
Be able to work on
your feet for 8 hours and work in the hot/cold/humid/rainy Midwest weather
If you love animals and have experience in customer service, pet
resorts, animal rescue, pet sitting, veterinary care, or have worked in a
fast-paced environment before, we welcome you to apply! Due to the nature of
our business, weekend and holiday shifts are required.
- About Our Team:
Our team is empowered! Each of our dedicated team members is
unique and brings with them their own life experiences. We share ideas, have
team meetings, encourage, recognize, and support each other, and care for each
guest as if they were our own. Our team is hard-working AND fun. We’re critical
thinkers, proactive problem solvers, creative caregivers, and most of all,
enthusiastic animal lovers.
We provide exceptional care and attention to your pet while with us. Our award-winning training programs, safe and fun dog daycare and premium boarding services make us a St. Louis favorite when choosing the best pet resort for your dog. We are proud members of several professional pet organizations that ensure strict standards when caring for your dog.
