Front Desk Associate - Dogtopia
Utica, MI 48315
About the Job
- Greet pet parents and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage pet parent inquiries
- Verify pet parent and pet information, including veterinary/vaccination details
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping
- Adhere to privacy standards and maintain pet parent confidentiality
- Collaborate with all staff to ensure smooth daycare operations
- Supervise and interact with dogs in a daycare setting
- Ensure the safety and well-being of all dogs under care
- Feed, walk, and provide water to dogs
- Monitor dog behavior and health, reporting any concerns to management
- Assist with administering medications (as needed) as directed by pet owners or veterinarians
Experience:
- Previous experience in animal care or handling is preferred
- Previous experience in administrative assistance and customer service is preferred
- Proficiency in using office equipment including phone systems, printers, scanners, and computers.
- Proficiency in computer programs, including Microsoft Word, and Excel and other media platforms such as Canva and PowerPoint.
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, individual that will be the star of the playroom. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
What we offer: Let’s look at what Dogtopia does for you!
• It’s always bring your dog to work day!
• Education in basic dog obedience and training
• Career progression based on performance
• Additional certification programs available
• Competitive wages with flexibility in scheduling
• Learn key skills related to customer service, teamwork, or even sales!
Now that we have the fun out of the way let’s get into what you can offer us.:
• You Love Dogs!!!!
• You're fast paced, with a strong sense of urgency.
• You thrive when you have multiple challenges on you plate.
• You like meeting and interacting with new people.
• You like to work with others as a team.
• You are lively, enthusiastic, and a very strong communicator.
The rules by which we, as Dogtopians live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety. We PLAY to our fullest potential.
We TREAT every day like It’s the Most Exciting Day Ever!
Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY
Welcome! Thank you for your interest in joining the fastest growing and best dog daycare organizations in the country. We are an organization that is committed to our noble cause, "To enhance the joy of pet parenthood and enable dogs to positively change the world". We deliver on our noble cause by providing the best possible care for our pet parent's dog. Dogs in our care receive the benefits of daycare by enjoying socialization, exercise, and education. We also enable dogs to change our world through the Dogtopia Foundation. The foundation supports programs that focus on providing service dogs for veterans, youth literacy programs, and employment opportunities for autistic adults. We take pride in our team members as well as in the care we provide for all of our furry friends.