Front Desk / Business Assistnat - Elite Dental Partners
South Bend, IN
About the Job
We support and inspire people and communities to smile while living their best life
We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.
We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.
These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.
ESSENTIAL JOB RESPONSIBILITIES:
· Enthusiastically greet and welcome patients to the practice upon check-in
· Scheduling, rescheduling, or cancelling appointments as needed
· Assisting patients with filling out necessary forms
· Preparing patient charts and daily schedules for the dental staff
· Updating patient records and documenting recent treatment procedures as necessary
· Schedule follow-up appointments and facilitating reminders
· Communication with medical and dental insurance providers to determine a patient's benefits
· Verifying and collecting co-payments
· Balance nightly deposits and complete credit card processing
· Performing general office duties assigned by the Office Manager
REQUIRED EDUCATION AND EXPERIENCE:
· High School Diploma or equivalent
· Proven dedication to provide high quality of patient satisfaction
· Previous dental office experience preferred
· Prior Experience with a dental management software - Dentrix preferred
QUALIFICATIONS
· Excellent interpersonal skills
· Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment
· Exceptional organizational and time management skills
· Experience with Microsoft Word and Excel
· Strong working knowledge of dental terminology
PHYSICAL REQUIREMENTS:
· General Office Activities as Required
· Sit/Stand for long periods of time
The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.