front desk - America's Best Value Inn
Caldwell, TX 77836
About the Job
We are seeking a friendly and reliable Front Desk Clerk to join our team at the hotel . The successful candidate will be responsible for managing the the front desk , ensuring that guest receive a warm welcome from the start and a comfortable stay. As a Front Desk Clerk , you are responsible for the following duties of a successful day.
Checking guest in and out of the hotel .
Managing and receiving reservation made online or by phone of the client.
Verifying guest, payment methods during check in.
Assigning rooms to guest and informing them any special offers or promotions
Providing guest with information about the hotel and local attractions
Serving as a host at conferences and events held at the hotel
Maintaining positive guest relation at all times
Communicating with housekeeping, maintenance,and other staff to make sure the clients needs are met
Communicating with staff on previous shift to manage guests arrivals and reservation.
Doing laundry when necessary .