Front Desk Clerk at Ronin Group
Los Angeles, CA 90007
About the Job
Title: Front Desk Agent #15676
Location: Los Angeles, CA 90007
Pay Rate: $21.50/hr
Duration: 3-4 months + possible extension/conversion (contract-to-hire for the right fit)
Parking: At candidate's expense
Work hours: 40 hrs a week - Must have an open availability
Job Summary:
Location: Los Angeles, CA 90007
Pay Rate: $21.50/hr
Duration: 3-4 months + possible extension/conversion (contract-to-hire for the right fit)
Parking: At candidate's expense
Work hours: 40 hrs a week - Must have an open availability
Job Summary:
- As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner.
- As the Front Desk Agent, you will continue to provide exceptional customer service.
- Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay.
- Assign room keys, assist guests, complete registration cards, and provides other assistance as needed.
- Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel.
- Accommodate special requests whenever possible
- Coordinate requests for maintenance and repair and maintain guests’ room key storage.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.
- Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
- Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility.
- Use proper telephone etiquette.
- Take messages and ensure their prompt delivery.
- Use proper mail, package, and message handling procedures.
Salary
19 - 22 /hour
