Front Desk Coordinator - 132801 - UC San Diego
San Diego, CA 92121
About the Job
#132801 Front Desk Coordinator
Filing Deadline: Wed 11/6/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 10/25/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 11/6/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
DESCRIPTION
Under general supervision, provides administrative support to the UC San Diego Health Eating Disorders Center. Acts as primary resource to answer phones, screen and greet patients and visitors. Responsibilities include but are not limited to: Generating and maintaining databases used in the functioning of the clinic. Creating and maintaining current patient information in Epic. Maintaining provider schedules. Assisting in coordinating purchases and monitoring office supplies, sorting/distributing mail & faxes. Assisting the Insurance team with obtaining proper documentation and collection of co-pays. Process release of information requests. Utilizing a thorough knowledge of this organization, independently respond to a variety of requests and disseminate information through excellent interpersonal communications skills, telephone and electronic communications. Initiates and composes correspondence and reports using a variety of protocols. Troubleshoots problems; handles highly confidential matters and materials. Function independently, exercising professional judgment, and maintaining confidential information. Other duties as assigned.
MINIMUM QUALIFICATIONS
- Three (3) years of experience performing administrative duties in a professional environment.
- Proficient in the following: Word, Excel, Power Point, Outlook, Teams and Epic.
- Superb customer service presence.
- Highly organized, detail oriented, skilled on the phone, problem solving, and conflict resolution.
- Ability to multitask, and to work independently between multiple systems.
- Skilled with cash handling.
- Strong written and communication skills.
PREFERRED QUALIFICATIONS
- Healthcare experience.
- Previous front desk, registration and appointment scheduling.
- Advanced knowledge of UC policies and UC San Diego Health processes.
SPECIAL CONDITIONS
- Employment is subject to a criminal background check and pre-employment physical.
- Must be able to work various hours and locations based on business needs.
Pay Transparency Act
Annual Full Pay Range: $40,700 - $85,295 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $19.49 - $40.85
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of Californias Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of Californias Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
