Front Desk Coordinator - Lakeside Vision
Hawley, PA 18428
About the Job
Front Desk Coordinator Needed
We are looking for a motivated individual to join our team of professionals. You will have the incredible honor of setting the stage for each patient’s appointment. When our patients walk in or when they call, you will be the person to reassure them they have made the right decision in choosing our practice. We offer a great work environment along with opportunities for career and financial growth. The ideal person must be able to work with our large base of patients by delivering quality care along with outstanding and friendly service.
No Experience Required
Prior healthcare or medical office experience is a plus, but it’s certainly not required. We offer paid training to the right person with a great attitude, a helpful heart and a love of learning!
Some of your duties will include:
- Making sure patients feel welcome as soon as they walk in the door
- Pleasantly answering questions and making appointments for new and existing patients
- Using your friendliest phone voice to answer incoming calls, take messages and complete outreach to patients
- Manage the schedule. You will maintain schedule blocks so that we can provide the highest quality service. Recognize and triage priorities.
- Demonstrate sound judgment when making decisions
- Adept at analyzing facts, problem-solving, and making decisions.
- Express self calmly and clearly, both verbally and in writing
- Consistently interact with others in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.
- Demonstrate effective listening skills with people at all levels of the organization.
- Attention to detail. During your duties you will be responsible for providing clients with their client health information. During these times, you must use the utmost care to ensure that those documents are released to the correct client.
- Opening and closing the office
- Checking patients in/out and processing payments
- Scan and store documents
- Maintain accurate patient demographic and insurance information
Requirements
- Exceptional communication and people skills
- Team player
- Strong computer skills
- Ability to multitask
- Quick learner
- Thrive in a dynamic, high stress environment where every day is different
- Self-motivated
- Friendly and outgoing
- Detail oriented
About Us
Lakeside Vision is a fast-paced, established Eye Care practice in beautiful Hawley. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat.
We offer (upon eligibility):
- Healthcare (Medical and Dental) Benefits
- In-House Vision Benefits
- P.T.O. and paid Holidays
- Profit Sharing
If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!
We value your time, so we’ll be back in touch with you very quickly.
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