Front Desk Coordinator, South Orlando Float, Full-time - Brooks Rehabilitation

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the South Orlando region.  

Join a friendly and collaborative team, working along side multiple employees to provide superior patient care in an outpatient setting.  You will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women’s health, vestibular/balance, oncology, and low vision.

Responsibilities:

• Provide a positive patient experience through patient engagement
• Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
• Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
• Collect co-payments, co-insurance, and deductible at time of service
• Ability to multi-task in a fast paced environment
• Maintaining patient records and accounts by obtaining, recording, and updating the account
• Maintain communication with the center manager and provider relations specialist
• Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

• High School diploma or equivalent
• Successfully complete a data entry assessment
• Customer service experience preferred
• Medical terminology knowledge desired
• Bilingual preferred

Hours: Monday - Friday, 8 hours shift, hours between 7am - 6pm

Locations: South Orlando Region (South Kissimmee, Poinciana, Osceola, Buena Ventura Lakes, Lake Nona)

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs