Front Desk-Coordinator - MetaCare USA

Job Title: Front-Desk Coordinator 
Location: Tampa, FL 

Company: Heart and Vascular Associates of Tampa 

 Position: Front Desk Coordinator (Busy Cardiology Practice) 

We are looking for a highly organized and proactive individual to join our team as a Front Desk Coordinator. In this role, you'll seamlessly step into a fast-paced, dynamic environment and take full ownership of front desk operations. As the first point of contact for patients and visitors, you will be responsible for creating a warm, welcoming atmosphere upon arrival. 

Key Responsibilities: 

• Maintain a clean, organized, and well-stocked waiting room. 

• Greet all patients and visitors with professionalism and a friendly attitude. 

• Answer phones, address inquiries, and route calls efficiently. 

• Accurately schedule patient appointments. 

• Process referrals and pre-authorizations for patient care. 

• Collect co-pays and outstanding balances at the time of service. 

• Ensure the waiting area remains tidy and stocked with beverages. 

• Keep patient information up to date and accurate in the system. 

• Collaborate with clinical and administrative teams for smooth patient flow. 

• Schedule follow-up appointments for patients seen in the hospital. 

• Perform additional duties as assigned by the supervisor. 

Requirements

Qualifications:

• Prior experience in a medical office or cardiology practice is preferred. 

• Strong multitasking skills and the ability to thrive in a fast-paced environment. 

• Ability to cross-train in various administrative tasks, including referrals and authorizations. 

• Excellent verbal and written communication skills. 

• A professional, friendly demeanor with exceptional customer service abilities. 

• Proficient with scheduling software and office technology. 

• Discretion in handling sensitive information and adherence to HIPAA guidelines. 

• Familiarity with Microsoft Office (Excel, Word, Outlook, PowerPoint). 

• Knowledge of EClinicalWorks EMR system is a plus. 

Benefits

Compensation and Benefits:

 Hourly rate: $16.00 - $19.00 per hour 

If you're a detail-oriented professional who thrives in a busy medical office and has a passion for patient care, we encourage you to apply!