Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

• Answers and directs calls accordingly
  
• Receives visitors and team members and answers questions and/or refers them to the appropriate department
  
• Prepares outgoing mail/packages
  
• Sorts and distributes incoming mail
  
• Orders office supplies for corporate headquarters and maintain office supply inventory
  
• Assist the Travel Department when needed for Dependent Verifications and limited travel booking for Team Members
  
• Assist with document collection and coordinate permanent filing into digital personnel files
  
• Supervise the Visitor program for the corporate headquarters; visitors log and badges
  
• Coordinates guests with various departments to include Security, Finance, IT, and the Executive Team
  
• Performs other duties as assigned
  

• At least two years of experience working in customer service, travel or the airline industry
• Proven experience utilizing Microsoft Office programs
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the US.

• Strong interpersonal skills
• Ability to communicate and coordinate across many departments.