Front Desk Lead/RCMG - Rush Copley Medical Center

Seeking an experienced medical receptionist to lead front desk operations of a busy Primary Care practice. Candidate must be self-driven, well organized, detail oriented and be able to multitask in a fast-paced office environment. Duties include greeting, registering and discharging all patients; answering incoming phone calls, responding to general patient requests, taking telephone messages and scheduling patient appointments. Front Desk Lead will also be responsible for front desk oversight as well as supervising day-to-day activities of front office staff and serving as back up to Practice Manager when out of the office.

• Minimum of two to three years previous medical practice and/or billing experience. Experience in similar specialty setting preferred.
• High School diploma or equivalent required. Some college preferred.
• Experience and knowledge of medical terminology and managed care plan limitations
• Experience with Microsoft Office is highly desired.
• Pleasant, effective verbal and written communication skills essential.
• Strong customer service
• Excellent oral/written communication skills
• Excellent organizational skills, detailed oriented
• Flexible; able to adapt to change
• Bilingual (Spanish) capabilities a plus

PI249619524