Front Desk Medical Secretary - Neurodiagnostics

• The clinic day is in different sites/locations based on the day of the week.
• See office locations below.
• Clinic hours are: 8:45am - 6:00 pm.
• The full time position requires: M-F coverage, 16 to 18 days monthly, with the ability to travel to ALL office locations except for Queens.

• 175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432.
• 160 Montague Street, 4th Fl. Brooklyn, NY 11201.
• 50 Court Street, Suite 508A. Brooklyn, NY 11201.
• 731 Flushing Ave, Suite 1A. Brooklyn Ny 11206.
• 150 East 58th Street. 32nd Floor. Main Building. Manhattan, NY 10155.
• 2356 University Ave. Suite 1A. Bronx, NY 10468.
• 11 Ralph Place, Suite 217. Staten Island, NY 10304.
• 2001 Marcus Avenue Suite W170. Lake Success, NY 11042.
• 1570 Old Country Road. Suite 2A. Westbury NY 11590.
• 26 Sherman Ave Suite 1B. New York, NY 10040.
• 1383 Veterans Hwy. Suite 40A. Hauppauge, NY 11788.

• Fluency in English (Required).
• Fluency in Spanish (Preferred).
• Fluency in Mandarin (Preferred).

• Meet clinic hours consistently with arriving 15minutes before start time: 845 am - 6 pm.
• Have the ability to multitask and work efficiently in a fast-paced environment.
• Have proficiency in email and electronic medical record systems.
• Be a positive influence and a team player.
• Have high energy and a positive attitude.
• Have excellent communication and interpersonal skills.
• Must be Professional and Maintain a Professional Appearance Daily.
• Office Dress code is formal or clinical scrubs.
• Be able to work hand-in-hand with remote back office teams. This requires advanced skills with using G-suite and remote work technologies, and flexibility in daily work flows and tasks. 
• Daily scanning, organizing, and sorting mail.
• Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
• Manage patient records using our electronic medical record system.
• Manage patient referrals and coordinate care with other healthcare providers.
• Scheduling future/follow-up appointments based on patient needs.
• Checking/Correcting insurance information.
• Working with the back office team for insurance and billing questions. 
• Calling patients who have missed appointments to reschedule.
• Completing patient forms using physician reports.
• Ensure medical records/demographics are complete for patients prior to their visits.
• Obtain insurance information when missing and help back off team with patient communication.
• Maintaining a clean and positive work environment.

Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.