Front Desk/Reception - The Hire Firm
Santa Fe, NM 87505
About the Job
Were partnering with a busy physical therapy clinic seeking a Front Office Receptionist to join their team on a temporary basis while a staff member is on leave. This role is crucial for managing patient interactions, scheduling, and administrative tasks. There is potential for a long-term opportunity for the right fit.
Compensation:
- Pay range: $20-23/hour, depending on experience.
- Paid sick leave
Responsibilities:
- Reception & Patient Interaction:
- Greet patients, check them into WebPT, and notify therapists of their arrival.
- Answer phone calls, take messages, and ensure timely communication with staff.
- Offer refreshments to patients or guests during extended wait times.
- Handle incoming and outgoing mail, and manage deliveries.
- Front Office Administration:
- Respond to new patient inquiries and provide information on physical therapy services.
- Verify insurance coverage, referrals, and patient details.
- Schedule new patients, manage waitlists, and confirm appointments.
- Guide patients through intake paperwork and ensure all necessary documents are completed.
- Clinic & Therapist Scheduling:
- Coordinate with therapists and patients to manage and fill schedules, including last-minute openings.
- Confirm patient appointments, monitor arrival times, and communicate scheduling issues as needed.
- Ensure schedules align with patients Plans of Care.
- Payment Processing & Documentation:
- Collect and process payments for co-pays, deductibles, and other fees.
- Record all payments in WebPT and issue receipts.
- WebPT Charting & Compliance:
- Maintain accurate and up-to-date patient records in WebPT.
- Track insurance authorizations and alert therapists when visit limits or coverage caps are approaching.
- Ensure all documentation, including evaluations and re-certifications, is signed and stored properly.
Qualifications:
- High school diploma or equivalent required.
- Experience in a medical office or healthcare setting, preferably outpatient.
- Familiarity with WebPT or other practice management systems preferred.
- Strong attention to detail, excellent communication skills, and the ability to manage multiple tasks.
Location:
- Santa Fe, NM
Employment Type:
- Temporary (2 months), full - time, onsite
Schedule: Monday to Friday, 9 AM to 6 PM
#IND1
Compensation:
- Pay range: $20-23/hour, depending on experience.
- Paid sick leave
Responsibilities:
- Reception & Patient Interaction:
- Greet patients, check them into WebPT, and notify therapists of their arrival.
- Answer phone calls, take messages, and ensure timely communication with staff.
- Offer refreshments to patients or guests during extended wait times.
- Handle incoming and outgoing mail, and manage deliveries.
- Front Office Administration:
- Respond to new patient inquiries and provide information on physical therapy services.
- Verify insurance coverage, referrals, and patient details.
- Schedule new patients, manage waitlists, and confirm appointments.
- Guide patients through intake paperwork and ensure all necessary documents are completed.
- Clinic & Therapist Scheduling:
- Coordinate with therapists and patients to manage and fill schedules, including last-minute openings.
- Confirm patient appointments, monitor arrival times, and communicate scheduling issues as needed.
- Ensure schedules align with patients Plans of Care.
- Payment Processing & Documentation:
- Collect and process payments for co-pays, deductibles, and other fees.
- Record all payments in WebPT and issue receipts.
- WebPT Charting & Compliance:
- Maintain accurate and up-to-date patient records in WebPT.
- Track insurance authorizations and alert therapists when visit limits or coverage caps are approaching.
- Ensure all documentation, including evaluations and re-certifications, is signed and stored properly.
Qualifications:
- High school diploma or equivalent required.
- Experience in a medical office or healthcare setting, preferably outpatient.
- Familiarity with WebPT or other practice management systems preferred.
- Strong attention to detail, excellent communication skills, and the ability to manage multiple tasks.
Location:
- Santa Fe, NM
Employment Type:
- Temporary (2 months), full - time, onsite
Schedule: Monday to Friday, 9 AM to 6 PM
#IND1
Source : The Hire Firm