Front Desk Receptionist - solvENT

Job description

Description

• Welcomes patients and visitors by greeting them in a courteous manner and addressing their needs
• Prioritize and respond to patient requests appropriately
• Keeps patient appointments on schedule by following a specific check-in procedure and assisting patient with paperwork.
• Helps update patient charts by entering or scanning in demographic, clinical and financial information.
• Works with operations manager to maintain front office supplies and equipment by checking stock, anticipating supply needs and scheduling equipment service and repairs
• Keeps waiting room clean and stocked with refreshments, magazines, and marketing materials
• Answer phone calls in a timely and professional manner; direct calls to correct teams and departments to ensure best possible service
• Assist physician teams and other departments as needed

Requirements

• Prior experience working as a receptionist, secretary or similar administrative role; medical office experience a plus
• Strong interpersonal skills and excellent verbal and written communication skills
• Ability to maintain composure when directly dealing with patients and on phone when handling calls
• Strong typing skills
• Basic knowledge of computer programs
• Must be able to work independently but also as part of a team
• Enter data with accuracy and appropriate detail
• Ability to apply common sense understanding to carry out detailed written or oral instructions
• Follow all applicable government regulations including HIPAA
• High school diploma or general education degree (GED)
• Background Check Required

Benefits

• Competitive Pay
• Paid time off
• Generous Medical and Dental Benefits
• Great work environment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Business Strategy & Management Occupations: 1 year (Preferred)

Work Location: In person