Front Desk Receptionist / Chiropractic Assistant! - River City Wellness
Austin, TX
About the Job
Join Our Team as a Full-Time Bilingual Front Desk Receptionist / Chiropractic Assistant!
Who We Are:
River City Wellness is a holistic health center rooted in the belief that every family deserves to experience hope, health, and healing. Our mission is to reconnect people to their 100% potential by anchoring to lifelong health principles. We see lives changed daily through our commitment to serving children, parents, and entire families with specialized pediatric, pregnancy, and full-family chiropractic care.
We're not just a typical chiropractic office; we're a vibrant community dedicated to educating and empowering families in South Austin to create lasting wellness. Our practice thrives on building genuine relationships, celebrating patient success stories, and providing the support families need to experience health transformations across generations.
If you'd like to contribute to a team that is revolutionizing family health care and promoting whole-body healing, read on!
Check out our Instagram to get a glimpse of who we are!
Instagram: www.instagram.com/rivercitywelnessatx
We Are Looking For:
We are seeking a dynamic, bilingual (English/Spanish) Front Desk Receptionist / Chiropractic Assistant who is passionate about holistic health and natural healing. The right candidate should embody our mission of empowering individuals and families on their health journeys and should be enthusiastic about making a positive impact in our community.
Key Qualities:
- Positive Attitude: Bring a smile and energy that aligns with our upbeat, family-friendly environment.
- Detail-Oriented: Proficiency in Word, Excel, and other office software is essential for managing patient records and schedules.
- Extroverted & Personable: You'll be engaging with families, pregnant mothers, and children daily, so a genuine love for connecting with people is a must.
- Health Advocate: An interest in holistic health and an ability to communicate the benefits of our services to others.
- Encouraging & Supportive: Your role is not only administrative but also relational, as you'll be supporting our patients on their healing journeys.
What Does the Position Involve?
- Patient Experience: Greet every patient by name with a smile and make them feel welcomed and valued.
- Scheduling: Manage and coordinate patient schedules to ensure a smooth flow of appointments.
- Communication: Answer phones, respond to emails, and be the frontline communicator for all patient needs.
- Patient Accounts: Process payments, post transactions, and handle declined payments with professionalism.
- Team Collaboration: Work closely with our doctors to ensure every patient is empowered and equipped for their health journey.
- Office Organization: Maintain a clean and orderly front desk area, ensuring a welcoming environment for all.
- Professional Development: Weekend travel for training seminars and personal growth (3-4 times a year).
What We Offer:
- Health Benefits: Over $6,000+ in high-quality corrective chiropractic care per year.
- Supplement Stipend: Over $1,000+ in MaxLiving & DesignsForHealth supplement stipends annually.
- Access to Advanced Testing: MaxMetabolix Organic Acid testing (MSRP $1,350.00).
- Fitness Membership: Free unlimited F45 membership (~$150/month).
- Opportunities for Growth: We believe in developing our team and offer opportunities for advancement within the company.
More About the Position:
This is not an average front desk role! You'll be at the heart of a practice that values relationships and strives to be a beacon of hope and health in our community. We are fast-paced, yet detail-oriented, and always one step ahead to ensure that each patient receives a premier experience.
We are looking for someone who has a passion for holistic health and natural healing, as your words can be just as impactful as the doctors' in bringing hope and encouragement to our patients. We want someone who thrives on speaking life and positivity and wants to be an integral part of a workplace that values connection and community.
Hours & Schedule:
This position is for 28 hours per week (12pm-7pm) Monday through Thursday, with the ability to earn more hours as our clinic grows.
Ready to Be a Part of Our Team?
Thank you for reading and for your interest in joining the River City Wellness team. We look forward to hearing from you soon!