Front Desk Receptionist - SightMD

SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut

With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do

As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years

Position Summary: As the Front Desk Receptionist, you will play a vital role in the daily flow of patient intake and the level of customer service our patients receive

Being the first point of contact for our patients, you will greet them, collect their demographics, answer questions, schedule appointments, and verify insurance information

You will also oversee and execute everyday administrative tasks to ensure that the medical office runs efficiently

Job Duties & Essential Functions: + Answer phone calls, emails, and in-person inquiries + Communicate with patients to schedule appointments + Gather and track medical information from patients + Organize and input data into electronic health records + Inquire and process patients’ health insurance + Support office with administrative and secretarial tasks + Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished + Understand and maintain HIPAA regulations + Obtain prior authorization for any patients having in-office procedures

+ Ensure the reception area is well maintained

+ Special projects and other duties may be assigned as needed

Required Qualifications: + High School diploma or equivalent required + Excellent written, verbal, and listening skills + Strong interpersonal, time management, and organizational skills + Ability to work a flexible schedule, including weekends + Above average customer service skills and the ability to remain calm in stressful situations Preferred Qualifications: + Prior experience in the medical field highly desirable Work Schedule: + Rotating Schedule – including days, evenings, and weekends + 40 hrs/wk between Mon-Sat + M-F 8-10 hour shift between the hours of 730am-8pm + Saturday between 730am-3pm + Sunday between 730am-1pm Salary Range: + $22.00 Benefits: We aim to take care of our teammates the same way we take care of our patients

All SightMD employees receive the following benefits: + Medical/Dental/Vision Insurance + Prescription Drug Coverage + Company Paid Term Life Insurance & Long-Term Disability + Supplemental Insurance Benefits + Employee Assistance Program (EAP) + Retirement Plan - 401(k) + Paid Time Off (PTO) + Paid Holidays + Career Development Programs

All benefits are subject to eligibility requirements

Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com