Front Desk Receptionist (Fort Lauderdale) - Codemax Medical Billing

JOB TITLE: Front Desk Receptionist

LOCATION: 1000 NW 65 Street. Suite 300-D. 

Fort Lauderdale, FL 33309

 WORK LOCATION: On Site

WORK HOURS: 8AM ET – 5PM ET– Monday - Friday

Schedule: Full-Time

Employment Type: non-exempt

About Us:

We are dedicated to providing excellent service and efficient operations, ensuring that every potential customer, customer, employee and visitor receives a warm and professional welcome. We are seeking a Front Desk Receptionist who values precision, customer care, and enjoys being the welcoming face of our organization. If you’re organized, detail-oriented, and enjoy helping others, we’d love to meet you!

Key Responsibilities:

• Switchboard Management: Answer and transfer calls, and take messages as needed.

• Document Management: Scan, compile, and securely manage patient records in a digital format.

• Record and Mail Coordination: Ensure accurate record-keeping, prepare and mail outgoing records on schedule.

• Financial Transactions: Process checks with accuracy and confidentiality.

• Customer Service: Welcome visitors, maintaining a helpful and friendly environment.

• Appointment Scheduling: Coordinate appointments, managing the office calendar efficiently.

• Visitor Assistance: Greet visitors, check IDs, and escort guests as needed.

• Mail and Package Handling: Sign for, organize, and distribute mail and packages.

• Additional Duties: Support other office tasks as required.

Skills and Qualifications:

• Strong organizational skills with the ability to manage multiple tasks efficiently.

• Effective communication and problem-solving abilities, with a knack for de-escalation.

• Proficient in office software, meeting scheduling, and general administrative tasks.

• Knowledge of HIPAA regulations and handling confidential information.

• Excellent verbal and written communication, with strong grammar and legible handwriting.

• Professional and courteous phone and in-person etiquette.

Education and Experience:

• High school diploma or equivalent required; college degree is a plus.

• Previous experience in a medical or billing office is preferred.

• Proficiency with desktop and laptop computers, Windows applications, and Office 365.

Physical Requirements:

• Ability to sit or stand for extended periods, operate a computer, and handle light lifting (up to 15 pounds).

• Comfortable with prolonged periods at a desk and working on a computer.