Front Desk Receptionist - Compass Innovate

We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have exceptional communication skills and a positive attitude, ensuring a welcoming atmosphere while managing various administrative tasks to support our operations.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees in a professional manner.
• Answer and direct incoming phone calls to the appropriate departments or staff.
• Manage appointment scheduling and maintain the calendar for the front desk.
• Handle general inquiries and provide information about the organisation or services.
• Maintain a clean and organised reception area.
• Process incoming and outgoing mail and packages.
• Assist in administrative tasks, such as filing, data entry, and maintaining office supplies.
• Monitor and manage visitor access, ensuring security protocols are followed.
• Collaborate with other departments as needed to enhance the customer experience.

Qualifications:

• Proven experience as a receptionist or in a related role.
• Excellent communication and interpersonal skills.
• Proficient in MS Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
• Strong organisational skills and ability to multitask in a fast-paced environment.
• A friendly and professional demeanour, with great customer service skills.
• Ability to handle sensitive information confidentially and with discretion.