front desk receptionist - Oak Harbor Healthcare

Job description

Front Desk Receptionist

Oak Harbor Healthcare is a skilled nursing facility that offers long-term and short-term care. The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor. The following services are included for job duty:

All duties and responsibilities shall be performed as set forth in our established policies and procedures.

Adheres to and assures compliance with Code of Conduct, facility policies and procedures and all applicable rules, regulations and standards as promulgated by Federal, State, and accrediting agencies or regulating bodies. This includes, but is not limited to, Department of Health, Centers of Medicare and Medicaid Services, and other applicable regulatory agencies.

Assures that all staff complete required compliance training and processes.

Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.

Operate paging/telephone system as required.

Answer telephone, determine nature of call and direct caller to appropriate individual or department.

Receive request from within the facility and locate personnel through paging system.

Receive inquiries and release information in accordance with established policies and procedures.

Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse).

Greet and screen visitors with customer service. Direct to appropriate office and/or resident room.

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Qualifications:

- Must be 18 or older

-computer skills

-1 year experience

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Ability to commute/relocate:

Mount Pleasant, SC 29464: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location: In person